Cancellation and Returns

Your Right to Cancel & Returns

1 - The prices for the products are as indicated on the website and these prices include any applicable sales tax and duty. Delivery cost includes postal insurance.

2 - The cost of any order must be paid by you up-front by a credit or debit card acceptable to the Company. We also accept cheques but please allow 5 working days for cheques to clear before goods can be dispatched.

3 - While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

4 - Due to circumstances beyond our control, prices may have to be altered up or down. If for this, or any other reason a product is not acceptable, the Company must be notified in writing (including email) within 7 working days of receipt, and the product may be returned for a full refund to your credit/debit card account. This does not affect your statutory rights.

5 - Our range of Samba Goals comes complete with a 12 months guarantee for any faulty parts. You have an unconditional right to return goods that you no longer want within 7 days of receiving those goods. On cancellation and return of the goods you will receive a full refund including any delivery charges you have paid. You, the customer, will have to pay for the return of that are not faulty.

6 - If the Customer requires the products to be collected, the cost of this collection will be borne by the Customer.

7 -  If you require an alternative item please place a new order on our website.

 
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